Shipping policy
Shipping Policy
Thank you for shopping with us! We work hard to ensure your order is processed and delivered as quickly and smoothly as possible. Please review our shipping information below.
Order Processing
Orders are typically processed within 1–3 business days after your order is placed. Processing times may be slightly longer during holidays, product launches, or periods of high order volume.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.
Estimated Shipping Times
After your order has been processed, estimated delivery times are:
United States: 5–12 business days
International: 7–20 business days
Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to carrier issues, customs, weather, holidays, or other circumstances outside of our control.
Tracking Your Order
Once tracking information becomes available, it will be sent to the email address provided at checkout.
Please allow 2–5 business days for tracking information to update after receiving your shipping confirmation. In some cases, tracking may not update until the package reaches the next carrier facility.
Multiple Packages
To help get your items to you as efficiently as possible, orders containing multiple products may occasionally be shipped separately. If this happens, you may receive multiple packages and tracking numbers for the same order.
There is no additional shipping charge when an order is divided into multiple shipments.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout.
If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update the information before your order is processed, but we cannot guarantee changes once an order has been shipped.
We are not responsible for packages delivered to an incorrect address provided by the customer.
Lost or Delayed Packages
Occasionally, packages may experience unexpected carrier delays. If your tracking information has not updated for an extended period or your order has not arrived within the expected timeframe, please contact us.
We will review the situation and assist you with the appropriate next steps.
Customs & Import Fees
International orders may be subject to customs duties, taxes, or import fees depending on the destination country.
Unless otherwise stated at checkout, customers are responsible for any applicable customs or import charges imposed by their local authorities.
Questions About Your Order?
If you have any questions or concerns regarding shipping or delivery, please contact our customer support team through the contact information provided on our website.
Please include your order number so we can assist you as quickly as possible.
We appreciate your patience and thank you for shopping with us.